:root {
    --franek-support-navy: #0b1f3a;
    --franek-support-blue: #0759d9;
    --franek-support-gold: #ffc400;
    --franek-support-surface: #f7f9fc;
    --franek-support-border: #e4e7ec;
    --franek-support-muted: #667085;
    --franek-support-success: #067647;
    --franek-support-danger: #b42318;
}

.franek-support-heading,
.franek-support-card__heading,
.franek-support-ticket__header {
    align-items: flex-start;
    display: flex;
    gap: 20px;
    justify-content: space-between;
}

.franek-support-heading {
    margin: 0 0 24px;
}

.franek-support-heading h1,
.franek-support-heading h2,
.franek-support-ticket__header h3 {
    color: var(--franek-support-navy);
    margin: 0;
}

.franek-support-heading p,
.franek-support-ticket__header p {
    margin: 6px 0 0;
}

.franek-support-eyebrow {
    color: var(--franek-support-blue);
    font-size: 12px;
    font-weight: 800;
    letter-spacing: .1em;
    margin: 0 0 6px;
    text-transform: uppercase;
}

.franek-support-card {
    background: #fff;
    border: 1px solid var(--franek-support-border);
    border-radius: 16px;
    box-shadow: 0 8px 24px rgba(11, 31, 58, .06);
    margin: 0 0 22px;
    padding: 24px;
}

.franek-support-card h2,
.franek-support-card h3 {
    color: var(--franek-support-navy);
    margin-top: 0;
}

.franek-support-grid {
    display: grid;
    gap: 18px;
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.franek-support-field,
.franek-support-checkbox {
    display: block;
}

.franek-support-field > span:first-child,
.franek-support-form label > span:first-child {
    color: var(--franek-support-navy);
    display: block;
    font-size: 13px;
    font-weight: 800;
    letter-spacing: .03em;
    margin-bottom: 7px;
}

.franek-support-field small,
.franek-support-form label small {
    color: var(--franek-support-muted);
    font-weight: 500;
}

.franek-support-field--wide {
    grid-column: 1 / -1;
}

.franek-support-form input[type="text"],
.franek-support-form input[type="email"],
.franek-support-form input[type="file"],
.franek-support-form select,
.franek-support-form textarea,
.franek-support-admin select {
    background: #fff;
    border: 1px solid #cbd5e1;
    border-radius: 9px;
    box-sizing: border-box;
    color: #111827;
    font: inherit;
    max-width: none;
    padding: 11px 12px;
    width: 100%;
}

.franek-support-form textarea {
    min-height: 130px;
    resize: vertical;
}

.franek-support-form input:focus,
.franek-support-form select:focus,
.franek-support-form textarea:focus,
.franek-support-admin select:focus {
    border-color: var(--franek-support-blue);
    box-shadow: 0 0 0 3px rgba(7, 89, 217, .14);
    outline: 0;
}

.franek-support-help,
.franek-support-file-status {
    color: var(--franek-support-muted);
    display: block;
    font-size: 12px;
    line-height: 1.5;
    margin-top: 7px;
}

.franek-support-file-status.is-error {
    color: var(--franek-support-danger);
    font-weight: 700;
}

.franek-support-button,
.fs-storefront .franek-support-button {
    align-items: center;
    background: var(--franek-support-blue);
    border: 0;
    border-radius: 9px;
    color: #fff;
    cursor: pointer;
    display: inline-flex;
    font-weight: 800;
    justify-content: center;
    min-height: 46px;
    padding: 11px 19px;
    text-decoration: none;
}

.franek-support-button:hover,
.franek-support-button:focus-visible {
    background: var(--franek-support-navy);
    color: #fff;
}

.franek-support-button--secondary,
.fs-storefront .franek-support-button--secondary {
    background: #fff;
    border: 1px solid var(--franek-support-blue);
    color: var(--franek-support-blue);
}

.franek-support-button:disabled,
.franek-support-form button:disabled {
    cursor: wait;
    opacity: .62;
}

.franek-support-notice {
    border-left: 4px solid;
    border-radius: 8px;
    margin: 0 0 18px;
    padding: 13px 15px;
}

.franek-support-notice--success {
    background: #ecfdf3;
    border-color: var(--franek-support-success);
    color: #05603a;
}

.franek-support-notice--error {
    background: #fef3f2;
    border-color: var(--franek-support-danger);
    color: #912018;
}

.franek-support-reference,
.franek-support-identity {
    background: var(--franek-support-surface);
    border: 1px solid var(--franek-support-border);
    border-radius: 9px;
    padding: 12px 14px;
}

.franek-support-identity span {
    color: var(--franek-support-muted);
    display: block;
    margin-top: 2px;
}

.franek-support-captcha__row {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: 14px;
}

.franek-support-captcha__row img {
    border: 1px solid var(--franek-support-border);
    border-radius: 9px;
    height: 72px;
    width: 230px;
}

.franek-support-captcha__row input {
    font-size: 21px !important;
    font-weight: 800 !important;
    letter-spacing: .18em;
    max-width: 180px !important;
    text-transform: uppercase;
}

.franek-support-honeypot {
    height: 1px;
    left: -10000px;
    overflow: hidden;
    position: absolute;
    top: auto;
    width: 1px;
}

.franek-support-ticket-list {
    border-top: 1px solid var(--franek-support-border);
}

.franek-support-ticket-row {
    align-items: center;
    border-bottom: 1px solid var(--franek-support-border);
    color: #111827;
    display: flex;
    gap: 18px;
    justify-content: space-between;
    padding: 16px 4px;
    text-decoration: none;
}

.franek-support-ticket-row:hover,
.franek-support-ticket-row:focus-visible {
    background: var(--franek-support-surface);
    color: var(--franek-support-blue);
}

.franek-support-ticket-row small {
    color: var(--franek-support-muted);
    display: block;
    margin-top: 4px;
}

.franek-support-ticket-row__meta {
    flex: 0 0 auto;
    text-align: right;
}

.franek-support-status {
    background: #eef4ff;
    border-radius: 999px;
    color: #1849a9;
    display: inline-block;
    font-size: 12px;
    font-weight: 800;
    padding: 5px 9px;
}

.franek-support-status--waiting_customer {
    background: #fffaeb;
    color: #93370d;
}

.franek-support-status--resolved {
    background: #ecfdf3;
    color: #05603a;
}

.franek-support-thread {
    display: grid;
    gap: 14px;
    margin-top: 24px;
}

.franek-support-message {
    background: var(--franek-support-surface);
    border: 1px solid var(--franek-support-border);
    border-radius: 12px;
    margin-right: min(10%, 80px);
    padding: 16px;
}

.franek-support-message--operator {
    background: #eef4ff;
    border-color: #b2ccff;
    margin-left: min(10%, 80px);
    margin-right: 0;
}

.franek-support-message header {
    align-items: center;
    display: flex;
    gap: 12px;
    justify-content: space-between;
    margin-bottom: 10px;
}

.franek-support-message time {
    color: var(--franek-support-muted);
    font-size: 12px;
}

.franek-support-message__body {
    line-height: 1.65;
    overflow-wrap: anywhere;
}

.franek-support-attachments {
    border-top: 1px solid rgba(102, 112, 133, .22);
    list-style: none;
    margin: 14px 0 0;
    padding: 12px 0 0;
}

.franek-support-details {
    display: grid;
    gap: 8px 16px;
    grid-template-columns: 120px 1fr;
    margin: 20px 0 0;
}

.franek-support-details dt {
    color: var(--franek-support-muted);
    font-weight: 700;
}

.franek-support-details dd {
    margin: 0;
}

.franek-support-kpis {
    display: grid;
    gap: 14px;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    margin: 0 0 22px;
}

.franek-support-kpis a {
    background: #fff;
    border: 1px solid var(--franek-support-border);
    border-radius: 12px;
    color: var(--franek-support-navy);
    padding: 18px;
    text-decoration: none;
}

.franek-support-kpis span,
.franek-support-kpis strong {
    display: block;
}

.franek-support-kpis strong {
    font-size: 26px;
    margin-top: 6px;
}

.franek-support-checkbox {
    margin: 12px 0;
}

.franek-support-checkbox input {
    margin-right: 7px;
}

.fs-storefront .franek-support-public .fs-contact-form__grid {
    align-items: start;
}

@media (max-width: 720px) {
    .franek-support-grid,
    .franek-support-kpis {
        grid-template-columns: 1fr;
    }

    .franek-support-field--wide {
        grid-column: auto;
    }

    .franek-support-heading,
    .franek-support-ticket__header,
    .franek-support-ticket-row {
        align-items: stretch;
        flex-direction: column;
    }

    .franek-support-ticket-row__meta {
        text-align: left;
    }

    .franek-support-message,
    .franek-support-message--operator {
        margin-left: 0;
        margin-right: 0;
    }

    .franek-support-details {
        grid-template-columns: 1fr;
    }

    .franek-support-details dd {
        margin-bottom: 8px;
    }

    .franek-support-captcha__row input {
        max-width: 230px !important;
    }
}